Returns and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email kingdomgiftcentre@yahoo.co.ukto request a refund and we will assign you a tracking number
2. Mail your returned item to: Kingdom Gift Centre - 208 Rye Lane London SE15 4NL
3. Include in your package a signed letter stating the reason for your return and the original receipt.

 

Return Exceptions

 

Some items can not be returned if they are opened. These include music, software, and video games. Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

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